Hand us the admin console.
Keep the control.
Certified Workspace specialists who run your day-to-day administration and advise on the decisions that actually carry risk. Your team stops closing tickets and starts setting direction.
Workspace administration stopped being a helpdesk job.
For years it meant resets, licenses, and distribution groups. Tickets in, tickets out. That is still most of the daily volume, and it still lands on someone who has eleven other responsibilities and no time to look up.
The console changed underneath the job. It is now where you decide who can share files outside the company, which third-party apps get access to corporate data, which devices are trusted, how long data is retained, and who gets AI and what that AI can reach.
Those are enterprise risk decisions. In most organizations they are being made by not being made. Google ships new capability continuously, every release arrives with a default, and nobody has the hours to review what changed.
"Every setting nobody has reviewed is a decision somebody already made for you. Usually the default, and usually years ago."
Two jobs. One team.
Most managed Workspace offers are labor. Tickets go somewhere else and nothing else changes. We do the volume, and we do the part nobody has time for.
The volume leaves your plate.
Everything that currently interrupts your week.
- User lifecycle from onboarding through offboarding and data handoff
- License assignment, reclamation, and renewal posture
- Groups, shared drives, and permission requests
- Mail routing, delivery, and quarantine management
- Device and browser policy enforcement
- End user support and escalation into Google
Something better arrives in its place.
The work that never reaches the top of the queue.
- Configuration reviewed against your actual policy intent, not the defaults
- Security posture worked, not just reported: sharing exposure, app access, admin sprawl
- Retention, holds, and data governance aligned to legal requirements
- AI access policy defined deliberately, by group and by data sensitivity
- Adoption and change management for anything that changes for your people
- A read on what Google is shipping next and what you should turn on
The work that fills your week.
User Lifecycle
Onboarding, transfers, and offboarding handled to a documented process. Account suspension, data transfer to the right owner, license reclaimed, group memberships cleaned up.
Identity & Access
Single sign-on and directory integration maintained, 2SV enforcement managed, admin roles scoped to least privilege, and access policy applied by group rather than exception.
Drive & Sharing Governance
External sharing controls set to your policy and kept there. Shared drive structure and ownership maintained, oversharing found and remediated without long delays.
Mail Flow & Deliverability
Routing rules, authentication records, spam/phishing controls, and quarantine review. When a message does not arrive, someone whose job it is investigates it immediately.
Endpoints & Browser
Device enrollment and policy, Chrome browser management, and a defined response protocol when a device is lost or an employee departs with hardware.
Support & Escalation
End-user requests triaged and resolved, recurring issues fixed at the policy level rather than one ticket at a time, and direct escalation into Google engineers.
AI is already in your organization. The only question is whether it is governed.
There are two states an organization can be in, and both are decided in the admin console.
Either AI is available in your tenant without a policy behind it, and nobody can answer which teams are using it or what data it can reach. Or it is switched off, and your people are pasting company information into a browser tab that has no relationship with your organization at all.
The second one feels safer. It is not.
We help you take the deliberate path instead: access defined by group and data sensitivity, controls set to match how your organization actually classifies information, activity you can report on, and a rollout supported by the training and communication that makes adoption real rather than announced.
* Governance and adoption are the same project. Turning AI on without a plan produces risk. Turning it off without a plan produces shadow AI.
Three ways to run it. You choose, and you can change your mind.
Handing over administration should not be a one-way door. Pick the model that fits your team today, and move between them as your priorities shift.
Dito Administers
We own the admin console day to day. Your IT team is freed from Workspace operations entirely.
Best fit when Workspace administration is not where you want internal headcount.
Co-Managed
We take ticket volume, routine administration, and off-hours coverage. Your admin keeps policy ownership and final approval.
Best fit when you have a capable admin who is stretched too thin to be strategic.
Administer & Transfer
We run it, document every decision and process as we go, then train your team to take it back. Runbook handoff and full enablement.
Best fit when you are building internal capability and need coverage while you get there.
Three phases to steady state.
Audit
Full tenant configuration inventory, super admin role review, external sharing exposure, third-party app access, license utilization, and retention posture.
Establish
Support intake and escalation paths set up, admin roles scoped, runbooks written for common requests, approval workflow agreed, and priority audit findings remediated.
Operate & Advise
Steady-state administration, monthly reporting, and a quarterly review covering configuration against policy intent, Google releases, adoption, and AI governance.
Administration you can actually see.
The usual complaint about managed administration is that it disappears into a queue and resurfaces only when something breaks. Here is what arrives on a schedule.
Who gets super admin, and what that means.
Handing over administration means handing over the most powerful role in your tenant. That deserves a straight answer rather than a reassuring sentence.
You keep ownership of the tenant, the data, and the decisions. We do the work inside boundaries you set.
Scoped Admin Roles
Specialists work under scoped roles rather than blanket super admin wherever the task allows.
Complete Audit Trails
Every administrative action is recorded in your own audit log, so your record stays yours.
Strict Approval Workflows
Configuration changes follow your approval process, not a parallel or unmonitored one.
Immediate Access Revocation
Access is reviewed continuously, and removal is immediate when someone rolls off your account.
Why teams hand us the console.
Workspace practice since 2007
Not a line item attached to a cloud migration business. We have been in this console since the beginning, across every kind of tenant, migration, and cleanup.
Named specialists, not a rotating queue
You get people who know your tenant, your org structure, and your policy decisions. Not a general pool reading a script written for somebody else's environment.
Adoption is part of the job
Configuration is the easy half. Getting people to actually change how they work is where most programs stall. Change management is a core discipline here.
A partner, not a layer between you & Google
As a Co-Sell and Services partner, we escalate directly into Google when an issue belongs there. You get the shorter path, not a longer one.
Find out what your tenant is currently deciding for you.
A Workspace Configuration Review gives you a documented picture of your tenant: how it is configured, where data is exposed, which third-party apps have access, how licenses are used, and a prioritized action list. You keep the findings regardless.
Prefer to start with a conversation? Talk with a Workspace specialist.
