Managed Services for Google Cloud

Your cloud shouldn't just stay up. It should get better.

Day to day operations, cost governance, and platform engineering for Google Cloud, run by a team that works in one ecosystem and knows it at depth. We take the operational load so your engineers can build what's next.

The Day 2 problem

The value leaks after go live.

Migration gets the budget, the executive sponsor, and the launch announcement. Day 2 gets a ticket queue.

Then the drift starts. Projects multiply faster than governance. IAM grants accumulate because revoking them breaks something. Spend climbs and the variance report is a spreadsheet nobody trusts. Alerts fire into a channel that stopped being read months ago. The landing zone still reflects the architecture your team designed two years ago, for a business that has changed since.

None of it is an outage. That is what makes it dangerous. It is a slow tax on cost, on risk, and on your team's ability to do anything but maintain.

"Every quarter your engineers spend maintaining is a quarter they are not modernizing. And when the business asks for AI agents in production, the answer depends on foundations nobody has touched since launch."

The operating model

Run. Optimize. Advance.

Most managed services stop at the first word. We treat all three as the job, because an environment that is only maintained is an environment that is slowly aging out.

01 / RUN

Keep it steady

Round the clock monitoring, incident response, patching, backup and recovery, and change management. Defined severity levels, defined response commitments, and a direct escalation path into Google when an issue belongs there. Your on call rotation gets shorter.

02 / OPTIMIZE

Keep it efficient

Continuous cost governance, not an annual cleanup. Rightsizing, commitment and discount strategy, idle resource reclamation, and a monthly variance report you can hand to finance without translating it first. The same discipline applied to reliability and security posture.

03 / ADVANCE

Keep it moving

A standing roadmap, reviewed every quarter. Landing zone evolution, platform automation, modernization candidates, and the foundational work that makes new workloads possible. Your environment ends each quarter in better shape than it started.

Scope

The full operational surface, not the easy parts.

Operations and incident response

Nights, weekends, and holidays stop being your team's problem. Monitoring and alerting tuned to your actual thresholds, runbook driven response, structured incident review, and root cause analysis that produces a fix rather than a ticket closure.

Cost governance and FinOps

Cloud spend you can explain. Showback and chargeback by team or business unit, commitment planning, anomaly detection, and quarterly optimization work with the savings documented against a baseline.

Security posture and identity

Fewer ways to get it wrong. Organization policy enforcement, IAM review and least privilege remediation, Security Command Center findings triaged and worked, and posture drift caught before it becomes an audit finding.

Reliability engineering

SRE practice applied to your environment. Service level objectives defined with your team, error budgets tracked, dependency and failure mode mapping, and disaster recovery that gets tested rather than documented.

Platform and landing zone stewardship

Infrastructure as code maintained as a living asset. Terraform modules, project factory and org hierarchy, network architecture, CI/CD pipeline health, and guardrails that let developers move quickly inside safe boundaries.

Data and AI foundations

The plumbing that determines whether AI works. BigQuery platform operations, pipeline reliability, access governance, and the data and identity groundwork that agentic workloads depend on.

Engagement models

Three ways to run it. You choose, and you can change your mind.

Managed services should not be a one way door. Pick the model that fits your team today, and move between them as your capacity and priorities shift.

Model 01

Dito operates

We own day to day operations. Your team stays focused on application development and business priorities.

Best fit: When cloud operations is not where you want to build internal headcount.
Model 02

Co-managed

We take tier one, tier two, and off hours coverage. Your team keeps architecture ownership and the roadmap. Shared runbooks, shared tooling, one incident process.

Best fit: When you have a strong platform team that is stretched thin.
Popular
Model 03

Operate and transfer

We run the environment, document everything as we go, then train your team to take it back. Enablement, runbook handoff, and a defined transition plan.

Best fit: When you are building an internal cloud practice and need coverage while you hire.

We put the third model on this page on purpose. If the outcome you want is an internal team that does not need us, we will build that with you.

Onboarding

Three phases to steady state.

Phase 01

Baseline

Environment discovery and documentation, architecture review, IAM and security posture assessment, cost baseline with variance analysis, and a prioritized risk register. You keep the assessment deliverable whether or not you continue.

Phase 02

Instrument

Monitoring and alerting configured to agreed thresholds, runbooks written for your top incident scenarios, escalation paths and severity definitions established, access model implemented under your governance, and tooling integrated with your existing stack.

Phase 03

Operate and improve

Steady state operations, monthly reporting, quarterly business review, and a roadmap that gets revisited every quarter rather than filed.

What lands on your desk

Managed services you can actually see.

The most common complaint about managed services is that the value is invisible until something breaks. Here is what arrives on a schedule.

Operations report
Incidents by severity, response and resolution against target, patch and change activity, and open items with owners.
Cost report
Spend by project and team, variance against baseline with explanation, optimization actions taken, and savings documented.
Security posture summary
Posture delta, findings triaged and remediated, IAM changes, and anything that needs your decision.
Incident reviews
Written analysis for every significant incident, with the corrective action and its status.
Quarterly roadmap review
What we improved, what is next, and what we recommend you prioritize.
Access governance

Operational access, governed.

Handing operations to a partner means handing over access. That deserves a straight answer.

We also bring a Google SecOps practice under the same roof. If you want managed cloud operations and managed detection and response to share context, escalation paths, and a single accountable partner, that is a conversation we are equipped to have.

  • Engineers work under least privilege with role scoped, time bound access.
  • Every action is logged into your environment, not ours, so your audit trail stays yours.
  • Change management follows your approval process, not a parallel one.
  • Access reviews happen on a defined cadence, and offboarding is immediate.
AI readiness

The environment you run today decides what AI you can run tomorrow.

Agentic workloads rarely fail because the models are not ready. They fail because the foundations are not. Data that is not governed. Identity that cannot support machine to machine access safely. Networking that was not designed for it. Cost controls that cannot handle inference at scale.

Managed services with Dito means those foundations improve on a schedule rather than becoming a blocker discovered halfway through an AI initiative. When the business is ready to move, the platform is not the reason you cannot.

Why Dito

Why teams hand us the keys.

One cloud, all in

We do not split attention across three hyperscalers. Google Cloud is the entire practice, and has been since 2007. That shows up in how fast we diagnose something unfamiliar.

Named engineers, not a queue

You get a team that knows your architecture, your naming conventions, and your business calendar. Not a rotating pool reading from a generic script.

Security lives in the same building

Our Google SecOps practice sits alongside the cloud operations team. Secure by design is not a slogan on this page. It is who is on the call.

A partner, not a layer between you and Google

As a Co-Sell and Services partner, we escalate directly into Google when an issue belongs there. You get the shorter path, not a longer one.

Start with an honest look at your environment.

A Cloud Operations Assessment gives you a documented baseline of your Google Cloud environment: architecture, security posture, cost profile, and a prioritized list of what to fix first. You keep the deliverable regardless of what you decide next.

Prefer to start with a technical conversation? Talk with a Google Cloud engineer.