Conversational AI Chatbot for Digital Engagement

Rapidly deploy rich, interactive, and conversational experiences with your customers using our Dialogflow-based chatbot solution.

The user-friendly admin console allows for simplified backend control to easily update your conversational design and user flows in real-time, train your model by quickly classifying intents, and run analysis on the conversational data submitted.

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Simplified Administration

Easily manage your chatbot’s knowledge base from one convenient location, including the ability for administrators from multiple teams to design responses for their respective content paths and keep it in sync with the backend database.

No Developers Needed

Save time, money, and engineering resources by leveraging our pre-built framework for developing voice and text-based chatbot solutions with Dialogflow.

Real-Time Updates

DIDI’s backend architecture enables new topics in real-time & configurable intent classifications from a unified interface. Admins can view a real-time overview from the analytics dashboard within the admin console.

Multi-Platform Presence

Design once and deploy your chatbot to multiple integrated platforms, including Google Assistant, to connect with your audience wherever they are, whenever they need you.

Integrate with Existing Systems

Provide a consistent user experience by bringing your own application’s functionality to your chatbot. Link existing accounts to recognize your users and augment your UX with a conversation based interface.

Works with Google Assistant

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Export Data to BigQuery

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Context Aware Responses

With a short term memory of the current conversation, your chatbot will respond appropriately and more naturally based on active topics and recent information.

Benefit from Google’s NLP

Your conversational agent’s speech and intent recognition is continually improved by training the Machine Learning model on the actual phrases your chatbot receives.

Tailored Conversation Flow

Provide an intelligent and appropriate dialogue with users based on their preferred method of interaction.

Present rich content to users with a capable device or provide guided conversation flow for voice-only interactions.

ML & Data Analytics

DIDI’s admin console allows you to:

Quickly view missed questions, update with new keywords and add them to the desired intent

Export all data from user engagements for further analysis in BigQuery or other analytics tools

Utilizing Dialogflow for Chatbots

Our Dito technical specialists walk you through how Dialogflow works, and how you can use it to create conversational, A.I. & Machine Learning-based chatbots to interact with users, such as our DIDI chatbot.