Premium Account Management & Enhanced Technical Support

For customers who want to maximize their end-user adoption and stay on the front lines of what’s next in cloud services.

Premium Account Management

Dedicated account management allows for more proactive and hands-on change & transformation management efforts

Free support and self-serve options are great, but we also support our enterprise customers with a more proactive and ongoing advisory relationship in order to maximize your opportunities for success in leveraging cloud technologies.

  • Trained & certified account manager you can depend on
  • Prioritized support & resolution times
  • Regular operational and adoption assessments and guidance
  • Regular service and strategy review sessions
  • Access to confidential product roadmap & updates
  • Change management and transformation initiatives

Enhanced Technical Support

From front-line support to priority escalation of complex support cases, Dito has the in-house expertise and fast-track access to our partner teams.

Don’t let a question hold you back from discovering all that your new cloud services have to offer. With our Enhanced Technical Support services, you get a direct line and priority support from our vast array of subject matter experts that can help you resolve any issues you may have along the way.

  • Customized options for priority access support and resolution (SLA)
  • Open & escalate support cases with Google Cloud and service providers
  • Direct access to designated, trained, and certified support engineers
  • License provisioning, configuration and troubleshooting assistance
  • Training programs for internal support staff and end-users

Let's Talk About How Dito Can Help Your Organization Migrate, Modernize & Scale with Google Cloud

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