Google for Work Premier Partner
Dito has been a Google Apps Reseller since 2008. When Google announced the Premier Tier to the reseller program early in 2012, Dito was among the first partners to earn this status along with the program’s launch.
Google breaks down their Google for Work business into a few segments, and Dito has met the criteria for Premier status in both segments, giving us the highest level of partnership with Google for customers of all sizes. Officially, we are known as a Google for Work Premier Partner.
Criteria for Premier Status
We recertify this status annually, based on a multiple requirements that ensure we are delivering the highest level of service to our customers. This includes having a high number of Google-certified staff in each respective area of our business, ensuring our customer satisfaction is extremely high, and meeting volume metrics that ensure we are constantly engaged on Google Apps projects. We have worked hard to achieve this elite status because we know our customers will benefit from our efforts.
Benefits of Premier Status
Dito’s customers benefit from our Premier Status in serveral ways.
- Dedicated resources from Google – Dito has dedicated resources to help us and our customers successfully adopt and leverage Google Apps.
- Dito gets advanced access to upcoming products and features – This allows us to inform our customers immediately when the feaure or product launches with valuable insight from our own experience.
- Google Apps Partner Advisory Board Member – Our executives sit on a semi-annual board to advise Google on opportunities and issues around Google Apps and our customers.
- Customer support escalation – Our customers receive the highest level of support from Google’s support team as part of being a Premier Partner.
- Guest blog posts on Google’s blogs – We have the opportunity to feature our customer success stories on highly-visited Google blogs.